NHS Wales CMS

A resource for content managers: find guidance information, share best practice, help and advice for getting the most out of your website.

Mouseflow


Mouseflow

We use Mouseflow, a digital experience analytics tool, to gain insights into user behaviour on our website, allowing us to identify pain points, optimise user journeys, and improve conversion rates

You can opt out of Mouseflow cookies. View Mouseflow's privacy policy for more information.

Cookie Purpose Expiration 
mf_[website-id] 1st party cookie, session lifetime: A cookie for identifying the current session on a website. The cookie contains information about the current session but does not contain any information that can identify the visitor. This cookie is deleted when the session ends.
mf_user 1st party cookie, persistent: A cookie for checking if the user is new or returning. This cookie establishes whether the user is a returning or first-time visitor. This is done simply by a yes/no toggle and no further information about the user is stored. 90 days